International Debt Recovery

Whether your business is in London, Christchurch or Vancouver, PCM can help you recoup your funds and let you focus on your business. Take advantage of our specialised services to see how we may be able to assist.

Debt recovery is PCM’s main service where the client will be invoiced for a commission for the successful recovery of a debt. In this situation the client retains ownership of the debt and PCM will act as the client's agent in dealing with the defaulting party.

Commission-based fees are performance related and hence, are only payable on the successful recovery of the debt. Recovered funds are held on our clients' behalf in an audited trust account and remitted to the client based upon the contract or terms and conditions.

The majority of our debt collection services are based on a “no collect, no fee” commission basis on monies collected whether paid direct or through our offices, once the job is assigned with us.

The party in debt is contacted primarily via telephone and all efforts are made to settle the debt amicably without instigating legal intervention at the preliminary stage. Most of the assignments are completed within this phase.

In the event our efforts are not successful at the first instance, we then try to assess the debtor’s financial situation and assets (availability limited to some regions) and may entail personal visits, serving of legal documents and conducting interviews. 

PCM possesses the experience, local knowledge and sensitivity to execute a high rate of success with collection procedures. An important skill is the field agent's ability to work with the defaulting party and view each case on their individual circumstances. Communication is delivered with a balance of assertiveness and professionalism, as our aim is always to maintain our client's relationship and reputation with their defaulting party.